Refund Policy

If you are not completely satisfied with our service or product within 30 days of your original purchase, please notify us by phone at 1-877-740-DOGS(3647), or email cancel@filewatchdogs.com.

Once your request is received, we will process and forward a confirmation via email. The credit card you used for the purchase will be credited in full..

But wait! Please be sure. If you are thinking of asking for a refund because of some technical problem, please give us the opportunity to help you first.

Your business is very important to us. We strive to provide the best possible service to all our customers, personal and business, and we will do whatever it takes to satisfy you.

So why not contact our Tech Support team online before you do anything else? Or if you prefer to talk to someone in person, just give us a call. If you still believe your best option is to cancel and request a refund, please remember:

• As soon as you cancel service, your files will be deleted and we will not be able to retrieve them, and,
• Your account will be closed automatically.

Cancellation Policy

Existing customers can cancel their subscription to our service at any time. Please notify us by phone at 1-877-740-DOGS(3647), or email cancel@filewatchdogs.com.

Once your request is received, we will process and forward a confirmation via email. Recurring monthly charges will be halted immediately. Your subscription will remain active through the end of the billing period for which you have paid.